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Automation for owner-led businesses and SMEs

Connect workflows.
Automate routine work.

PROMIDEX builds tailored automation systems for recurring back-office workflows – from enquiries and quotations to documents, data and customer communication. Existing software is integrated where it already works.

PROMIDEX / SYSTEMS GRAZ, AT
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Where we begin

Make recurring work simpler and more reliable.

Built around real workflows

Each project starts with a specific task, such as enquiries, quotations, documents or internal approvals.

Connect the software already in use

Existing applications, data and interfaces remain useful and are connected where it makes operational sense.

Reduce day-to-day admin

Fewer transfers, follow-ups and duplicate entries create clearer and more reliable operations.

Our solutions

Automation aligned with your real business processes.

Technologies are building blocks. What matters is the system they create for your business.

SALES

Lead & Sales Automation

Qualify leads, structure enquiries and automate recurring sales workflows.

PROCESSES

Business Process Automation

Connect existing workflows and reduce manual work in day-to-day operations.

VOICE

AI Voicebots

Handle calls, respond to common requests and support appointment scheduling.

KNOWLEDGE & ASSISTANCE

AI Agents & Knowledge Systems

Process information, support structured tasks and make internal knowledge accessible.

CUSTOMER COMMUNICATION

AI Chatbots & Communication

Automate recurring enquiries across the channels your business already uses.

SYSTEMS & DATA

System & API Integrations

Connect applications, webhooks, databases, documents and data processing into end-to-end systems.

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Tailored development
Fully integrated
Personal support
Transparent pricing
PROMIDEX / GRAZ

Technically delivered. Personally supported.

PROMIDEX is led by Julian Ulz and develops tailored automation systems for owner-led businesses and SMEs. The focus is on recurring back-office workflows and the connections between existing applications. Projects are supported personally from analysis through deployment. Additional senior technology expertise draws on more than 25 years of professional technology work.

Personally ledDirect accountability and short decision paths.
Built around real operationsDesign, development, integration and testing aligned with the actual workflow.
Built for the long termMaintenance, optimisation and purposeful extensions after launch.
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Our process

Four steps to a production-ready system.

01

Process analysis

Understand the business problem, current workflows and involved systems.

02

System design

Define workflows, interfaces, data and success criteria clearly.

03

Implementation & integration

Engineer, integrate and test the system end to end.

04

Operations & optimisation

Launch into production, operate reliably and improve with purpose.

In-house system development

Engineered and tested systems.

Selected systems designed, implemented and tested end to end as in-house developments.

OPERATIONS / IN-HOUSE SYSTEM DEVELOPMENT

Operations System

SystemEnd-to-end workflow from lead intake and opportunity through to offers, line items and calculated totals.

ImplementationCentral data layer, API and webhook intake, workflow orchestration, status logic and end-to-end testing.

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WORKFLOW / IN-HOUSE SYSTEM DEVELOPMENT

Business Assistant Automation

SystemAssistant and workflow system for structured business processes and recurring internal tasks.

ImplementationTime capture, expenses, document processing, intent routing, validation and project assignment.

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CONTENT / IN-HOUSE SYSTEM DEVELOPMENT

Social Media Automation System

SystemEnd-to-end system for content workflows, client approvals, revision requests and publishing.

ImplementationClient portal, database, automation layer, status logic and connected publishing workflow.

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Kurz erklärt

What businesses want to know first.

The essential answers at a glance – everything else is discussed personally based on your situation.

Which businesses benefit from these systems?

Especially for owner-led businesses and SMEs with recurring workflows, high communication overhead or manual handovers, across a wide range of industries.

Can existing software be integrated?

In many cases, yes. We assess available interfaces and design the system around your existing infrastructure.

How long does implementation take?

This depends on scope and required integrations. After analysis, you receive a clear project plan with a realistic timeline.

How is a tailored system priced?

Based on objectives, complexity and integrations. Before the project starts, you receive a transparent proposal with a clearly defined scope.

How does an automation project begin?

With a clearly defined business process. We analyse current workflows, involved systems and recurring bottlenecks to create a focused system concept and practical next steps.

Contact

Let’s discuss your system.

Answer five short questions. We review your situation personally and respond with an initial assessment and the right next step.

Personal review of your enquiry
Clear assessment and a practical next step
No-obligation initial conversation
Pricing

Every system is scoped and priced individually. After an initial conversation, you receive a transparent proposal with a clearly defined scope.

Step 1 of 5

Tell us briefly about your business.

This helps us understand your enquiry.

Which area should be improved?

Select the area with the greatest potential.

What currently takes the most time?

A few sentences are enough.

What should improve specifically?

This tells us how success should be measured for your system.

Scope and next step.

This allows us to assess your enquiry realistically and with focus.

By submitting, you send a non-binding enquiry. Your information is transmitted securely to PROMIDEX. Privacy information

Enquiry submitted successfully.

Thank you for your enquiry. We will review your information personally and respond as soon as possible.